Support
AI Healing help
Email: support@aihealing.app
We typically respond within a few business days. Include your device type (iPhone, Android, desktop browser) and a short description of the issue.
Common questions
Do I need an account?
No. AI Healing works without signup. Your coloring progress, XP, streaks, and preferences are stored on your device.
How do I reset my mandala coloring?
Open the Healing Mandala studio and use the Reset control, then refresh the page if colors still look wrong.
Healing audio is silent
Tap Play on the Healing Music page or interact with the page first — browsers require user interaction before audio can start. Check volume and mute settings on your device.
Dark mode text hard to read
Try a hard refresh. If an issue persists on a specific page, email support with a screenshot.
Shop orders
Products are sold on Amazon, not by AI Healing directly. For order status, returns, or refunds, use your Amazon account or Amazon customer service.
Crisis resources
AI Healing is not an emergency or crisis service.
If you or someone you know is in immediate danger, call 911 (US) or your local emergency number.
For mental health crisis support in the US:
- 988 Suicide & Crisis Lifeline — call or text 988
- Crisis Text Line — text HOME to 741741
Find international resources atfindahelpline.com.